Financial Counselor

at  RWJBarnabas Health

Req #: 0000163479
Category: Accounting/Finance
Status: Part-Time
Shift: Day
Facility: Clara Maass Medical Center
Department: NJ Family Planning Clinic

QUALIFICATIONS:

Required:

• High school diploma/GED certificate
• Minimum of two years medical office experience

Preferred:

• Fluency or communication skills in a second language
• College degree

SCHEDULING REQUIREMENTS

• Shift: Day
• Time: 8:00am 4:00pm
• Hours: Flexible (20 hrs. per week)
• Status: Part Time

• Lead the Family Health Services clinic in compliance with the Federal guidelines for Title X funded Family Planning clinics and the organization s policies and procedures
• Represent the organization in a competent, professional, and ethical manner
• Sign and adhere to agency confidentiality policy
• Participate in training as required
• Assist with outreach activities to reach individuals in the community as needed
• Perform other reasonably related duties as assigned by supervisor
• Correspond with and greet all clinic visitors and employees in a professional and friendly manner (in-person and over the phone)
• Open/close the clinic and perform daily tasks as directed
• Organize the structure of the clinic s front office
• Schedule appointments as needed
• Accurately verify patient income and assign the appropriate payment level based on the sliding fee scale
• Gather and verify all demographic and insurance information during patient registration.
• Accurately record all services provided at the end of the patient visit
• Accurately process payments at the end of the patient visit
• Deposit and reconcile payments
• Encourage patients to complete a satisfaction survey at the end of the patient visit
• Aggregate and report patient satisfaction survey data
• Coordinate patient assistance program documents as needed (for example, Every Woman Matters, or medication assistance programs)
• Maintain accurate records and ensure that the Electronic Health Records are complete
• Ensure appropriate documents are sent with all lab specimens
• Send patient records and orders to other health care facilities as needed
• Maintain inventory of office supplies and order office supplies as needed
• Comply with OSHA and CLIA standards