Financial Crime Systems & Analytics Manager (Cards)

at  The Cooperative Bank

Location

Manchester
Discipline:

Retail Banking
Job type:

Permanent
Contact name:

Zoe Tilford
Contact email:

careers@co-operativebank.co.uk
Job ref:

028142
Published:

2 days ago

KEY ACCOUNTABILITIES:

• Manage & lead the development, implementation and maintenance of strategies and systems for the management of Financial Crime (with a strong skill set in Card Fraud) and support the effective management of Financial Crime prevention through the use of data analytics.
• Maintain and manage an effective card fraud prevention system to protect customers against fraud and losses to the bank, as well as avoiding impact to genuine customer activity.
• Work with stakeholders across Co-operative Bank business units and within Financial Crime Risk Management to deliver a portfolio of projects and business change to reduce financial crime losses whilst minimising impact on genuine customers.
• Continuously review and adjust 1st and 3rd party financial strategies, policies, models and systems ensuring prevention measures and costs remain proportionate to the risk within the context of the Bank’s prevailing risk appetite.
• Drive continuous improvement within own function and across the Bank by influencing key stakeholders with compelling cases for change
• Supports senior colleagues in the formulation and implementation of broader policy and ensures consistency with market/industry best practice where appropriate.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Analytical and data driven with technical card fraud experience in order to utilise bank data warehouse to produce meaningful MI and narrative on fraud trends and losses
• Be intuitive and forward thinking to be ahead of the curve in preventing card fraud
• Good negotiation and diplomacy skills are required, to articulate to stakeholders the fraud loss drivers impacting losses and how change – local or strategic – will benefit the customer, colleague and company
• Confident & proven Financial Services Professional with extensive knowledge of financial crime risk management.
• Broad knowledge of the financial services market and prevailing legislative/regulatory environment

THE ROLE:

We are looking for a strong Financial Crime Analytics Leader specialising in Card Fraud to head up our mighty first line defence team. You will have a strong balance of Leadership and Fin Crime Systems experience. The role will encompass managing our financial crime systems analytics team, key stakeholders and suppliers across the wider bank. You will play a critical role in the strategic thinking behind the protection of our bank from financial crime. Technical card fraud specific, leadership and strategic experience is a must.

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

• Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023