Financial Crime Training Manager

at  Metro Bank PLC

Team Finance
Location Holborn Office
County Central London
Ref # 22777
Closing Date 19-Feb-2025
We have been named a Top 10 “Most Loved Workplace” for the second year running! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

OUR PROMISE TO YOU…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
  Important Footnote
  Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

• Lead the design & delivery of comprehensive Financial Crime training programmes and solutions to support compliance with Metro Bank’s Financial Crime policies, standards & frameworks.
• Working collaboratively with the Senior Leadership Team and more widely across the bank to identify Financial Crime training needs.
• Establish and maintain relationships with SMEs across the bank to drive improvements and support change.
• Liaise with Policy, Compliance, Legal, Change and 2nd line colleagues to ensure due observance of relevant/appropriate regulation and or Policy/standards.
• Effectively plan, lead and deliver projects including the completion of training needs analysis and stakeholder communications whilst having oversight of the full training lifecycle, from needs assessment to evaluation and feedback.
• Monitor and evaluate training effectiveness, adjusting as necessary to ensure continuous improvement whilst ensuring business requirements are met, demonstrating value to Metro bank, and identifying and rectifying any shortfalls.
• Fostering a positive and inclusive learning environment that encourages professional growth, building and maintaining strong relationships with internal and external stakeholder groups.
• Develop your professional capability by keeping up to date with new and best L&D practices.
• Support regulatory requirements and manage risks associated with the capability of colleagues.
• Collaborate with Metro Bank’s Learning and Development team to ensure Financial Crime learning initiatives link with existing content and programmes
  And… we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.