Financial & ESL Support Specialist- Refugee Education

at  Catholic Charities Fort Worth

ARE YOU THE NEXT FINANCIAL & ESL SUPPORT SPECIALIST?

• Bachelor’s Degree in related field or a combination of education and experience preferred
• Familiarity with refugee populations and their needs preferred
• Good computer skills required
• Must have excellent written and oral communication skills in English
• Bilingual skills in a common refugee language preferred
• Must have reliable transportation, a current Texas driver’s license

SKILLS

Required

• Futuristic Thinking
• Documentation
• Client Support

BE PROUD OF WHAT YOU DO:

You’ll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we’re growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

CORE RESPONSIBILITIES

• Client Barrier Removal
• Financial Assessment
• Data Entry
• Internal Collaboration

WHAT WILL YOU BE DOING IN YOUR ROLE?

• Assist clients with removing barriers to class attendance by conducting follow up in client homes, off-site classes, over the phone and communicating with clients’ case managers as appropriate.
• Conduct financial assessments with clients.
• Help clients download and access the online platform for their ESL class.
• Refer clients to case management, employment, and other support services as needed, as well as community ESL classes when they can no longer attend.
• Effectively document barrier removal, follow up and referrals in the agency database in a timely manner.
• Conduct data entry into the agency and funder database.
• Help deliver books and class materials off-site to clients as needed.
• Be flexible with your tasks and time to help the team as needed.
• Serve as a substitute teach ESL classes as needed and create a fun, positive, welcoming, and culturally sensitive learning environment.
• Understand what refugees have been through as well as their various cultural backgrounds, and work to meet their unique needs.
• Work well with volunteers, as needed.
• Meet your commitments and effectively manage your administrative duties.
• Work collaboratively with other Refugee Education team members to support the overall goals of the team.