Financial Services Officer

at  Provincial Credit Union

REQUIRED EDUCATION AND EXPERIENCE

• College diploma with at least three years financial institution experience; or an equivalent combination of training and experience.

SKILLS AND ABILITIES:

• Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
• Experience and eagerness to provide superior customer service.
• Professional manner and poise, and sensitivity in dealing with confidential information and materials.
• Excellent verbal and written communication skills to effectively work with diverse groups and to interact with all levels of management and staff.
• Solid analytical and problem-solving skills.
• Demonstrated proficiency in Microsoft Office applications (Excel, Word), data systems, software applications and technology.

• Provide individual financial counseling and information to members on loan services and deposit products available through the credit union.
• Conduct personal or telephone interviews with applicants to obtain personal and financial data to determine lending and/or investment needs.
• Analyze applicants’ personal and financial data to determine lending/investment needs, loan feasibility, verifies applicant’s credit worthiness, establishes credit limits, approves or declines loan within approved lending limits, while ensuring loan agreements are complete and accurate according to requirements.
• Sell various deposit services including term deposits, RRSPs, RESPs, RRIFs, LIFs, etc. as appropriate or refers to Financial Planning Representatives where appropriate.