Financial Systems Analyst

at  Trinity Western University

// INFORMATION TECHNOLOGY

Position Purpose and Summary
The Financial Systems Analyst advances financial systems and operations by leading the enterprise application lifecycle, including coordination with user groups to identify solutions that improve business processes, implementing process and system changes, training, system maintenance and other client-focused activities. This position is expected to have advanced knowledge of the enterprise-level software used within the university. This position manages various financial systems in collaboration with other IT systems analysts, acting as a bridge between technical teams and business teams to ensure technology solutions serve the mission and vision of Trinity Western University.

Key Areas of Responsibility

• Provide technical leadership for key financial administrative systems, including support for Financial ERP modules in Jenzabar EX/J1 and supporting systems (reporting tools, subledgers, payment platforms).
• Analyze current processes and recommends improvements, and best practices that lead to the best use of various administrative systems, with a strong focus on automation and vendor-supported platforms.
• Provide day-to-day support, maintenance and troubleshooting for financial systems.
• Leads system upgrades including project management activities, installations, testing, user training, QA, department acceptance and support.
• Facilitate user account access and application security.
• Works directly with key clients and application owners in Finance, Office of the Registrar and ancillary services teams.
• Works with the System Administrators, Software Developers and Service Hub team to plan and coordinate all support needed to provide 24x7 uptime for critical applications.
• Analyze user requirements, design, write, test, debug, and document systems, scripts, queries and procedures necessary to meet user requirements.
• Create end-user and technical documentation for internal and external use.
• Supervise external consultants and project staff where appropriate on special projects to ensure timely and accurate completion.
• Perform other related duties as assigned.

The Person

Skills and Abilities

• Problem-solver with demonstrated critical thinking ability to meet goals creatively.
• Scripting and SQL skills are an asset.
• Strong analytical, troubleshooting and problem-solving skills.
• Project management experience with a bias for action and taking the initiative to ensure results.
• Strong ability to make decisions and to manage and prioritize multiple projects.
• Excellent verbal and written communication skills.
• Ability to work well both independently and in a team.
• Highly organized with a strong personal work ethic while modelling a cheerful demeanor.
• Ability to exercise tact and courtesy at all times to interact effectively and harmoniously with all members of the TWU community and as a member of the IT team.

Personal
Driven and inspired by the idea of equipping every graduate to think truthfully, act justly, and live faithfully for the good of the world and the glory of God.
We are seeking a warm-hearted, dedicated, committed, and mature evangelical Christian with a keen desire to serve in family, church, work, and community. A firm commitment to TWU’s mission, vision, values, Statement of Faith and Community Covenant. Strength of character and reputation, a pleasant personality with a positive and friendly attitude amid a fast-paced team atmosphere.
Key Internal Interactions
Reports to: Chief Information Officer
Standards & Requirements
Education: Bachelor’s degree in Business Information Systems, Computing Science, or a relevant discipline preferred.
Experience: Experience working with Financial business systems and accounting practices. IT/Systems background required with exposure to standard IT processes and project life-cycle. Experience with relational databases, data standards and schemas. Experience working in a managed project environment.
Duties and responsibilities that do not constitute a major change may be added, deleted, or changed at any time at the discretion of the supervisor either orally or in writing.
Updated: September 2024
Salary Classification: Class 7
Agreed to by: Chief Information Officer & Associate Director, P&C

Please refer the Job description for details