FinCrime Escalations Officer

at  Revolut

Remote: Romania
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.
As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we’ve been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk
We’re looking for a Financial Crime Escalations Officer to ensure effective and compliant review of cases escalated to the second line of defence across Europe. The objective of this role is to perform an assessment and make decisions for cases, which are escalated from the first line of defence. This position will be a part of the Second Line of Defence team performing financial crime compliance oversight activities across Europe.
Up for the challenge? Let’s get in touch

What you’ll be doing

• Acting as the escalation point and ensuring high-quality review of cases escalated to second line of defence (depending on assigned area: sanctions, KYC/KYB, or AML/CTF)
• Supporting responses to regulatory inquiries, other requests from local authorities, statutory reporting
• Responding to other queries where a second line of defence review is needed
• Supporting management reporting and other financial crime compliance oversight activities
• Working with MLRO’s team and escalating significant cases, reporting trends
• Monitoring and detecting rare and/or new patterns
• Participating and collaborating with management as needed in projects, training, and implementation of new processes
• Reviewing policies and procedures, advising if changes are required

What you’ll need

• Fluency in English
• Experience as a compliance/FinCrime officer in a major financial institution
• Exposure in FinCrime operations, having acted as the escalation point
• Deep knowledge of AML and Sanctions regulations
• Experience operating a variety of internal/external systems and databases in order to complete investigations
• Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolution
• A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it
• An understanding of payment systems and markets with a focus on technology and mobile applications

Nice to have

• Fluency in other languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

• Acting as the escalation point and ensuring high-quality review of cases escalated to second line of defence (depending on assigned area: sanctions, KYC/KYB, or AML/CTF)
• Supporting responses to regulatory inquiries, other requests from local authorities, statutory reporting
• Responding to other queries where a second line of defence review is needed
• Supporting management reporting and other financial crime compliance oversight activities
• Working with MLRO’s team and escalating significant cases, reporting trends
• Monitoring and detecting rare and/or new patterns
• Participating and collaborating with management as needed in projects, training, and implementation of new processes
• Reviewing policies and procedures, advising if changes are require