Fitness Sales Associate

at  Orangetheory Fitness Austin Fitness Group

JOB OVERVIEW

The Fitness Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB REQUIREMENTS

• Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• MS Office basic programs (word, excel), Internet, Basic computer program software use
• High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.
  Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process

• Establishes and maintains an effective referral program to bolster membership growth
• Conduct telephone inquiries, follow up calls and customer care initiatives
• Warmly greet members and guests to foster a positive, welcoming atmosphere
• Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
• Process cash and credit card transactions accurately and responsibly
• Generate new leads through member referrals, community outreach and social media efforts
• Convert leads into members through effective communication and timely outreach via cold calls and emails