FLAGSHIP MANAGER - ORIGINALS - LDN FLAGSHIP STORE - OXFORD STREET

at  Adidas

This is the first step in your adidas journey. For more than 70 years we’ve been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the journey? Join us now!

DRIVING BRAND EXPERIENCE:

• Amplifies the Brand with every decision and every action
• Ensures event and VM execution at the highest standards
• Fuels the Brand passion within the team
• Supports and embodies that we are the Brand with retail skills
• Meeting or exceeding store sales and profit targets
• Supporting the management of all resources within the designated area to provide consumers with a leading shopping experience
• Driving the proper execution of established policies, procedures, initiatives, and directives

KEY ACCOUNTABILITIES:

• Deliver exceptional consumer experience tailored to the Brand Flagship by ensuring outstanding execution of global brand and retail operational standards
• Foster a positive culture in the store and supports the Senior Manager to enable the team to create a consumer-centered, authentic, active culture in the store
• Understand the concept and strategic importance of the Brand Flagship store and think broadly when supporting the direction of the store team and creating brand advocacy
• Provide regular input to the Senior Manager to allow for feedback to different departments and global teams to achieve the Brand’s Flagship ambition
• Support and coach associates within the designated area to drive sales and meet key performance indicators
• Support the Store Management Team to hire, develop and build high performing employees
• Support the Senior Manager to foster a collaborative working relationship with both the global and the Market Retail teams
• Provide constructive feedback to the Senior Manager and wider Retail team on the success and feasibility of current and new programs, other initiatives, and specific store needs
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Senior Manager for the designated area
• Act as Brand ambassador and partner within the local community to promote brand and store awareness
• Ensure consistent implementation of all global programs, initiatives, and strategies within the Brand Flagship store
• Support Senior Manager with leveraging global and local tools to lead the performance management, succession, recruiting, hiring, and development activities, resulting in high employee engagement
• Promote a high-performance culture in the Brand Flagship by supporting the clear expectations set, holding employees accountable, creating an effective and efficient work environment, and supporting goals that focus the team on key drivers that impact the success
• Support training and execution in store in all designated areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Regional Trainer to ensure all employees are trained in Retail Standards
• Support the timely completion of all record-keeping associated with applicants, new hires, payroll, performance appraisals, counseling, disciplinary actions, and terminations

• The Brand Flagship Manager highly impacts our brand and consumer experience by supporting the Brand Flagship Senior Manager in managing a high-volume, strategically positioned store.
• The role represents the adidas brand and product in the most impactful way. He/she supports the Senior Manager to lead the Team within a designated area of the Flagship Store to provide outstanding consumer experience while maintaining high operational and brand standards.
• The role supports the Senior Manager to work in close collaboration with both the Market and Global teams to support the implementation of the strategic direction of the Brand Flagship concept in the Market and across the globe.