Fleet Administration Manager

at  Dawsongroup

Are you ready to dive into a bustling team environment?
We are seeking a dedicated Fleet Administration Manager to join our Milton Keynes team and support the branch manager. This role offers a variety of responsibilities that will keep you engaged and challenged every day.

• Supporting the Branch Manager with various people management responsibilities.
• Maintaining high customer service standards and promptly addressing customer needs.
• Ensuring compliance across the rental desk in line with all operational procedures and policies as outlined in the Dawsongroup Vans Operating Manual.
• Serving as a receptionist for Company personnel, drivers, and customers, ensuring visitors are attended to promptly.
• Managing branch correspondence by opening, sorting, distributing incoming emails and post, as well as preparing outgoing mail.
• Drafting reports, letters, and emails and compiling credit checks or driver documentation for the Branch Manager as needed.
• Processing bookings, rental agreements, and breakdown reports and raising invoices with proper order numbers.
• Updating customer records and system databases with information, including mileage for servicing purposes.
• Coordinating vehicle repairs and servicing by locating local dealers and repair agents.