Fleet Co-ordinator

at  Coop

FLEET CO-ORDINATOR

£23,400 plus excellent benefits (Work Level 6C)
Manchester city centre. In this role you’ll work in a hybrid way, splitting your time between home and the office (find out more about our Hybrid Working Policy at colleagues.coop.co.uk/hybrid-working-policy)
12-month fixed term contract
We’re looking for a Fleet Co-ordinator to join the Fleet team team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.
With more than 2500 vehicles to manage, our fleet team plays a key role in making sure all our vehicles are legally compliant and available to our colleagues and branches when they need them. As a Fleet Co-ordinator, you’ll become an expert in fleet policies and procedures, and we’ll look to you to support colleagues with a range of queries, providing outstanding customer service. And with some exciting projects taking place, such as our transition to having an electrified fleet, this is a great time to join us, develop your skills and make a positive contribution to the way we do business.

WHAT YOU’LL DO

• Support colleagues with complex fleet related queries by email and phone, providing excellent customer service
• Manage the company car process, allocating colleagues to company vehicles as per company policies
• Investigate complaints
• Carry out administrative tasks regarding MOT, services, insurance, or fuel cards, keeping accurate records to make sure that all our vehicles are compliant
• Work collaboratively with your immediate team, field colleagues and branches
• Occasionally drive a varied range of vehicles to take them to their allocated spot in the car park

THIS ROLE WOULD SUIT PEOPLE WHO HAVE

• Great organisational skills, with the ability to respond to conflicting priorities and manage own workload
• Outstanding communication skills, with a talent for building positive relationships and managing difficult conversations
• A keen eye for detail and accuracy, to keep critical records up-to-date and compliant
• Good IT skills, across Excel and wider MS Office suite
• A full UK driver’s license and the confidence to drive a range of vehicles if required