Fleet Controller

at  Hertz Europe

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This role is known for executing the business plan; by having the right car, in the right place, at the right time, and through fluid and agile management of the car park and ready line to ensure effective customer service flow.
A Day in the Life:
To ensure every mechanical fault on our vehicles are dealt with timely and efficiently. The correct car is available for the demand of our customers, and supporting the flow of customers by doing this.

What You’ll Do:

• Responsible for all o/c vehicles that come into location on their shift
• Updating of MARS to ensure all vehicles are in the correct status
• Working with the fleet manager & Multi location manager ensuring the correct fleet is ready for customers.
• Manages all body shop requests and on site maintenance.
• Processes all off site dealership bookings
• Contributes to department performance by meeting key metrics such as non rev management.

What We’re Looking For:

• Level of experience in fleet co-ordination preferred
• Moderate proficiency in Excel, Word & Outlook
• Ability to collaborate with internal and external stakeholders across multiple functions and locations.
• Ability to influence
• Flexible and adaptable; ability to work effectively in ambiguous situations
• Excellent verbal and written communication skills
• Results driven, ability to make decisions and help solve problems
• Ability to drive process and organisational change.
• Ability to motivate and keep a positive attitude in a fast-paced environment.
• Ability to work under minimal supervision with a goal-oriented mindset.
• Ability to see the big picture and leverage critical thinking and decision-making skills.
• Excellent organisation, time management, delegation, and prioritization skills.
• Courageous leadership and accountability.

What You’ll Strive For:

• Department focus areas including the below
• NPS Target
• Utilization Target
• Non Rev Management

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental in a Corporate country
• 25 days annual leave
• Employee Assistance Programme for employees and family

• Responsible for all o/c vehicles that come into location on their shift
• Updating of MARS to ensure all vehicles are in the correct status
• Working with the fleet manager & Multi location manager ensuring the correct fleet is ready for customers.
• Manages all body shop requests and on site maintenance.
• Processes all off site dealership bookings
• Contributes to department performance by meeting key metrics such as non rev management