Fleet Operations Manager (all genders) in Milton Keynes

at  TIER Mobility

TIER Mobility is Europe’s leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people with a range of shared, light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars. Founded in 2018 by Lawrence Leuschner, Matthias Laug and Julian Blessin.
Recently we have closed a financial transaction to merge with Dott. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries. Following this closing, teams across TIER and Dott will be progressively integrated. There has never been a more exciting time to join this ride!

EDUCATION & EXPERIENCE:

• Degree or relevant experience in Business, Operations, or a related field.
• Background in operations management, ideally in fleet management, logistics, or urban mobility.
• Strong understanding of fleet-related KPIs, including utilisation rates, cost control, and team performance.
• Experience managing operations at a city or regional level, preferably in a high-growth, fast-paced environment.
• Proven ability to lead cross-functional teams and collaborate with internal and external stakeholders

SKILLS & COMPETENCIES:

• Strong analytical abilities with the capacity to interpret data and make data-driven decisions.
• Excellent leadership skills, with a focus on team development and performance management.
• Proficiency in operational and data analysis tools.
• Strong communication and interpersonal skills to effectively manage multiple stakeholders.

GET AN IMPRESSION OF THE ROLE AND THE TEAM

The Fleet Operations Manager leads operations across multiple cities, ensuring optimal vehicle availability and performance. This role oversees teams, fleet logistics, warehouses, and charging infrastructure to meet consumer demand. By driving efficiency, optimizing KPIs, and making data-driven decisions, the manager balances cost reduction with revenue growth, playing a key role in scaling the business sustainably. The manager works closely with their team of Supervisors in each location, as well as with the General Manager and other regional Fleet or City Managers across the UK.