Fleet Sales Consultant ,Client Experience Manager

at  Ford Motor Company

Promote FMCSA as a key OEM role player in the South African market and the sell Ford products via the FMCSA dealer network and directly.
This is a customer facing role which requires a professional, well presented individual who is committed to delivering exceptional service.
This role will help to maintain and grow Ford SA market share as well exceed sales objectives monthly/ quarterly.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent Communications Skills - written and verbal
• Strong analytical, MS PowerPoint and Excel skills
• Refined administrative and planning skills
• Good time and project management skills
• A creative self-starter to see tasks to the end
• Good leadership skills
• Outgoing personality with business acumen
• Ability to motivate special government request for approval by senior management.
• A strong ability to work autonomously while displaying the confidence to make well thought out decisions in the interest of FMCSA
• Customer centric mindset - always treating the customer with the utmost respect and professionalism

QUALIFICATIONS AND EXPERIENCE

• Marketing Diploma/ BCom Marketing Degree or equivalent
• Minimum 2 years sales orientated experience (retail or fleet experience will be advantageous)
• Lead Generation: Identifying and targeting new business opportunities within the rental, leasing and corporate sales areas to achieve or exceed the sales objectives as defined in the annual budget.
• Client Engagement: Developing and nurturing strong relationships with existing and prospective rental, leasing and corporate clientele, understanding their needs, and providing tailored solutions.
• Client Support: Provide holistic sales and service support to portfolio of clients. Maintain detailed tracking of all vehicle orders and deliveries. Manage and control all service providers such as convertors/ bodybuilders and accessory fitters (canopy suppliers etc.) to ensure on time order delivery.
• Market Research: Performing market research to uncover trends, opportunities, and the competitive landscape.
• Sales Support: Preparing proposals, presentations, and sales materials to assist in business development efforts.
• Networking: Representing the Ford brand at events, networking sessions etc
• Collaboration: Partnering with the Sales Manager and team members to implement strategies and achieve sales targets.
• Reporting: Maintaining accurate records of sales activities and regularly updating the management team.

Please refer the Job description for details