Fleet Support Officer

at  NHS Wales Shared Services Partnership

As a member of the Supply Chain, Logistics & Transport Supervisory team the Fleet Support Office will have responsibility for supporting the Transport Manager with the key elements of the Transport Services on all sites across the organisation and will be responsible for the day-to-day operational management of its maintenance, repair and replacement and including the organisations Supply Chain, Laundry and Grey Fleet.
The Fleet Support Officer will report directly to the Transport Manager and be responsible for ensuring fleet management support is available to Operational Managers to support local service delivery but be professionally accountable to the Head of Supply Chain, Logistics and Transport.
As transport services are provided 24 hours per day, 7 days per week flexibility in working arrangements is essential to ensure all aspects of the services covered.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

The main duties, tasks, activities and responsibilities of the Fleet Support Officer will be - to support the Operational work streams, projects and the Fleet Replacement Programme. This will include supporting the ongoing operational projects, operational utilisation and performance, delivery and fit of new vehicles, decommissioning of old vehicles, production of reports and delivering a large, multifaceted programme, stakeholder communications and organisation and co-ordination to meet desired outcomes.

• Plan, organise and proactively support to manage and administrate complex projects – e.g. map all stakeholders, allocating actions to involved staff as necessary.
• Accurately record data for specific activities of work – benefit recording, project plans via Project IT systems / software such as Cleric, Oracle, Fleetcheck, Quartix and use Microsoft software for reports.
• Lead the co-ordination/programme to support operational managers; liaising with Project or Operational Manager, Support development of documents for projects including procurement of fleet supporting specification builds via workshop facilitation/delivery and support regional/departmental requirements to meet local service needs.
• Supports in the production of annual fleet replacement reporting into Welsh Government; project outcomes and deliverables, financial and budget position of the programme.
• Ensures on-going stakeholder liaison is maintained, throughout Wales, UK and internationally with partner organisations where needed via multi-disciplinary meetings. This will include updates on project roll out, operational compliance etc.
• To promote the drive towards continuous improvement through Quality initiatives including ISO and EFQM.
• Provide Training, familiarisation and support to team members on systems or equipment use such as Euroengel boxes, telephony handhelds, scanning guns, plus support Core Skills familiarisation.

• Plan, organise and proactively support to manage and administrate complex projects – e.g. map all stakeholders, allocating actions to involved staff as necessary.
• Accurately record data for specific activities of work – benefit recording, project plans via Project IT systems / software such as Cleric, Oracle, Fleetcheck, Quartix and use Microsoft software for reports.
• Lead the co-ordination/programme to support operational managers; liaising with Project or Operational Manager, Support development of documents for projects including procurement of fleet supporting specification builds via workshop facilitation/delivery and support regional/departmental requirements to meet local service needs.
• Supports in the production of annual fleet replacement reporting into Welsh Government; project outcomes and deliverables, financial and budget position of the programme.
• Ensures on-going stakeholder liaison is maintained, throughout Wales, UK and internationally with partner organisations where needed via multi-disciplinary meetings. This will include updates on project roll out, operational compliance etc.
• To promote the drive towards continuous improvement through Quality initiatives including ISO and EFQM.
• Provide Training, familiarisation and support to team members on systems or equipment use such as Euroengel boxes, telephony handhelds, scanning guns, plus support Core Skills familiarisation