Flex Research Interviewer (Hybrid/WFH)

at  Geisinger

JOB SUMMARY

Administers survey research interviews via telephone on various research projects. Records responses using on a computer assisted survey execution system following specific project driven protocols and procedures.

EDUCATION

High School Diploma or Equivalent (GED)- (Required)

EXPERIENCE

Minimum of 1 year-Related work experience (Required)

• Administers survey research interviews.
• Contacts study subjects according to specific study protocols.
• Gains cooperation of the Respondent.
• Administers interviews following scripts and instruments, using approved interviewing techniques and protocols.
• Accurately and completely records interview responses on system using survey software.
• Pilots test interview instruments in development and provide feedback to supervisor.
• Obtains updated address and phone information.
• Follows project-specific protocol using directory assistance, available data, chart requests, and subject provided contracts, directories or other sources.
• Performs general study related activities.
• Identifies study problems.
• Performs related clerical tasks.
• Attends interviewer staff meetings and project trainings.
• Attends internal trainings as needed.
  Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.