Floating Ward Clerk - Procedure Rooms

at  East and North Hertfordshire NHS Trust

We are recruiting for a Floating Ward Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
An exciting opportunity has arisen within the Ward Clerk Pool as a Floating Ward Clerk as part of the Ward Clerk Pool Structure within the Procedure rooms at Lister and QE11 .
This is an exciting time for the Ward Clerks where we have implemented a new structure for supporting training, development, and job satisfaction.
Do you have what it takes to be proactive & supportive, have amazing people skills, and be knowledgeable of what it takes to work with a great team of Ward Clerks to ensure smart working, great performance as well as working as a team when facing challenges and deadlines?
You would be the support and trainer and an excellent team player for this team. Working closely with the Team Supervisor and Ward Clerks to ensure the wards are covered and service delivery is always excellent.
You will need strong administrative and organisational skills as well as the ability to work within a team and float to cover wards where required & using your initiative.
This role may require Bank Holidays to be worked.
Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
You will be responsible for data entry of confidential information onto the computerised database, ensuring a high level of accuracy at all times.
As well as being responsible for the provision of a high-quality reception service by meeting and greeting patients attending theatres and supporting the general running of the theatres by being involved in general organisational and administrative activities.
As a floating ward clerk will back fill any sickness and annual leave and other absences.
You will process the Ex Ward referrals across your teams whilst also supporting other teams within the ward clerk pool for theatres.
You will deputise for your supervisor where required in their absence.
You will be expected to work at Lister and QE11 Hospitals
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

WE RUN THE FOLLOWING HOSPITALS:

The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwoo
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Please refer the Job description for details