Floor Sales Associate

at  Vance Outdoors

Description:
JOB TITLE: Sales Associate
Reports To: Store Manager, Assistant Store Manager, Department Manager
SUMMARY: This position is primarily responsible for assisting customers in their purchase of company products and services by performing the following duties.
Pay Range $14.00 and up based on experience.
Must complete background check and drug screen.
Does require some evenings and a weekend day.
For full-time staff-
Medical, Dental, Vision Benefits available
Vacation and Personal Paid Time Off
We are an equal opportunity employer

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience
and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to
write simple correspondence. Ability to effectively present information in one-on-one and small group
situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar
graphs.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of; Inventory Software; and
Order Processing Systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Handles all aspects of customer service (internal and external customers alike)
• Ability to handle customer and employee issues, along with communicating to management regarding issues that need to be addressed.
• Assists with inventory to and from the warehouse, and sales floor.
• Responsible for promoting a positive culture within the department/store.
• Works with customers to insure a positive shopping experience.
• Handles inbound calls
• Provides and collects required paperwork and forms following all ATF guidelines, ensuring

accuracy of data collected free of errors or missing data.

• Maintains required paperwork.
• Quotes price and describes features of product items.
• Emphasizes salable features, credit terms, and prepares sales orders for orders obtained.
• Stocks products on sales floor
• Cleans and organizes work areas
• Enforces safety, health, and security rules.
• Adhere to all company policies and procedures.
• All other duties as required by management.