Floor Team Member

at  Chester Zoo

PLEASE NOTE: WE ARE LOOKING FOR 5/7 AVAILABILITY INCLUDING WEEKENDS AND BANK HOLIDAYS.

The Role
You will be part of the team working in our award winning British Gastro-pub, The Oakfield, which was once the home to the founder of our zoo, George Mottershead and his family. You’ll be responsible for providing exceptional customer service to all our guests, whether they are stopping by for a quick drink during their day out at the zoo, having a delicious freshly made meal, or here as part of a wedding or corporate function.

You will carry out all general front of house restaurant/pub duties, including:

• Welcoming and seating guests
• Providing exceptional customer service to all guests
• Taking orders and providing recommendations of our food and drink options
• Preparing drinks, and serving food and drinks to tables
• Keeping The Oakfield clean, tidy and well stocked

OUR REQUIREMENTS

• Excellent customer service skills, ideally gained in a similar environment such as a leading British Gastro-pub
• Excellent communication skills and teamwork
• A good level of numeracy and literacy, to help with taking orders, reading menus and processing payments
• Cash handling experienceDue to licencing requirements, you must be aged 18 or older

DESIRABLE REQUIREMENTS

• It would be great if you also have experience of working functions and events such as weddings and corporate meetings, however full training will be givenBar experience would be desirable

• Welcoming and seating guests
• Providing exceptional customer service to all guests
• Taking orders and providing recommendations of our food and drink options
• Preparing drinks, and serving food and drinks to tables
• Keeping The Oakfield clean, tidy and well stocke