Fluent Dutch Speaker - Customer Service

at  ant marketing

Are you a Fluent Dutch Speaker looking for a Remote customer service role to really make your own? Would you like the opportunity to work with a friendly international team working alongside people from all over the world?
Do you have the passion and drive to play to your career ambitions and strengths whilst being well rewarded for your contribution?
Then come join us at Ant Marketing Ltd. We’re waiting to welcome you to our friendly team.

• Responding to emails, WhatsApp and Live Chat messages and answering calls from consumers regarding queries and appropriate dealing with consumer complaints in Dutch and English.
• Maintaining a high standard of quality work to ensure that customers are treated fairly
• Reporting to your Team Manager
• Where necessary, refer issues to relevant internal/external departments and stakeholders using correct escalation procedures
• Representing the brand well and ensuring customers are kept satisfied
• Written communication with customers in Dutch and Englis