(fluent German) Technical Support Consultant (Chile, remotely)
at SupportYourApp
Santiago de Chile, Región Metropolitana, Chile -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Jan, 2025 | Not Specified | 06 Oct, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
PASSIONATE ABOUT THE WORLD OF TECH?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes
Responsibilities:
WHAT YOU WILL DO:
- Providing exceptional technical support via calls, emails, and chats
- Gathering required technical information to ensure resolution of complex cases
- Working with cross-functional teams
- Ensure customers’ satisfaction
- Securely work with customers’ sensitive information
WHAT YOU NEED TO SUCCEED IN THIS ROLE:
- Excellent German and English (at least C1, written and verbal)
- Basic technical knowledge of Intercom
- Experience in technical support
- Ability to work collaboratively in a team
- Independent and proactive approach to work
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Help Desk
Graduate
Proficient
1
Santiago de Chile, Región Metropolitana, Chile