(fluent German) Technical Support Consultant (South Africa)

at  SupportYourApp

Johannesburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Nov, 2024Not Specified08 Aug, 2024N/AGood communication skillsNoNo
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Description:

PASSIONATE ABOUT THE WORLD OF TECH?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes

Responsibilities:

WHAT YOU WILL DO:

  • Providing exceptional technical support via calls and emails
  • Resolving L1 and L2 support inquiries
  • Performing technical configuration tasks
  • Conducting troubleshooting
  • Securely work with customers’ sensitive information

WHAT YOU NEED TO SUCCEED IN THIS ROLE:

  • Fluent German (at least C1, written and verbal) and English (B2)
  • Knowledge of IPV4 protocol
  • Basic network knowledge
  • Basic Firewall knowledge
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Help Desk

Graduate

Proficient

1

Johannesburg, Gauteng, South Africa