(fluent German) Technical Support Consultant (South Africa)
at SupportYourApp
Johannesburg, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Nov, 2024 | Not Specified | 08 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
PASSIONATE ABOUT THE WORLD OF TECH?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes
Responsibilities:
WHAT YOU WILL DO:
- Providing exceptional technical support via calls and emails
- Resolving L1 and L2 support inquiries
- Performing technical configuration tasks
- Conducting troubleshooting
- Securely work with customers’ sensitive information
WHAT YOU NEED TO SUCCEED IN THIS ROLE:
- Fluent German (at least C1, written and verbal) and English (B2)
- Knowledge of IPV4 protocol
- Basic network knowledge
- Basic Firewall knowledge
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Help Desk
Graduate
Proficient
1
Johannesburg, Gauteng, South Africa