FM Head of Operations - Shift

at  Mitie

EXCITING OPPORTUNITY: HEAD OF OPERATIONS (SHIFT) AT UNIVERSITY HOSPITAL COVENTRY

Join us as the innovative Head of Operations (Shift) and spearhead our FM estates service! In this crucial role, you will enhance patient care and experience, ensuring our facilities not only meet but exceed expectations. Your commitment to excellence will play a vital part in creating a positive healthcare environment.
Ideal Candidate: We are looking for a candidate with extensive experience in FM estates services, particularly in healthcare settings. A strong understanding of Health Building Notes (HBNs) and Health Technical Memorandums (HTMs) is essential. You’ll oversee reactive and planned maintenance, ensuring timely completion within budget and to the highest quality standards.
As a key senior leader, you will guide estates shift operations and future service planning while ensuring compliance with legislative and healthcare requirements. You may also act as a deputy for the Director of Estates as needed.

EXPERIENCE REQUIRED :

• A bachelor’s degree in a relevant field such as Building Services Engineering or mechanical/electrical engineering; membership in professional bodies like IMechE or CIBSE is desirable.
• Extensive Hard FM assets and services in a complex health environment.
• Strong knowledge of engineering systems in healthcare, including medical gas and ventilation systems.
• Familiarity with Health Technical Memorandum standards related to the design, construction, and maintenance of healthcare facilities.
• Previous experience as an Authorised Person within NHS guidelines is preferable.
  Join us in making a difference in patient care and experience at University Hospital Coventry!

KEY RESPONSIBILITIES:

Enhance the performance of estates shift teams through effective leadership and a commitment to excellence and a ‘right first-time’ approach. Implement personalized development plans via Staff Development Reviews and cultivate innovation to boost efficiency and quality. Provide expert advice for lifecycle works and capital projects while engaging external consultants and participating in project boards for large-scale initiatives. Proactively manage budget expenditures and ensure service contracts provide optimal value. Foster a culture of continuous improvement by networking with other Mitie FM sites, conducting audits, and implementing supportive IT systems. Communicate effectively with regular reports for the Director of Estates and through collaboration with other Mitie Directors, while coordinating incident reporting to ensure seamless information flow.