Focused QIO Service (FQS) Quality Advisor

at  Alliant Health Solutions Inc

Alliant Health Group is a family of companies that provides professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives. Alliant Health Solutions provides Federal and state government entities with the services, expertise and information systems necessary to increase the effectiveness, accessibility and value of health care.
Currently, Alliant Health Solutions, a “2024 Best Place to Work and Healthiest Employer”, seeks a Focused QIO Service (FQS) Quality Advisor. This role is contingent upon award of contract. In accordance with customer contractual requirements, the FQS Quality Advisor is a member of a professional multi-disciplinary team responsible for supporting successful quality improvement initiatives across the QIN-QIO region, influencing positive change within the health care community, and accomplishing the objectives of the QIN-QIO contract. The FQS Quality Advisor is responsible for driving improvements at the local level across the healthcare provider community including hospitals, nursing homes, acute care hospitals, and physician practices to respond to emerging issues.

In this role, the ideal candidate will:

• Engage providers to improve health care quality at the local level in 15- or 30-day sprints in response to emerging issues as directed by CMS.
• Engage providers in quality improvement tasks based upon CMS or government-issued referrals.
• Engage and collaborate with healthcare systems, community leaders, and other personnel as applicable
• Lead, guide, and provide customer account management for the use of the quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance through timely and effective measures.
• Work closely with clinical subject matter experts and provider setting quality advisors, as required, to enhance project activity
• Follow standard operating procedures (SOPs) for all quality improvement activities, maintaining compliance with established timelines and project milestones
• Practice and promote rapid cycle improvement techniques in daily work
• Assess, track, monitor and enter timely data entry (within 24 hours) within designated Alliant Customer Relationship Management (CRM) or CMS system(s) to document technical assistance encounters and update contacts.
• Conduct onsite technical assistance to support quality improvement initiatives, providing guidance, and hands-on support to ensure successful implementation and outcomes.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS ROLE INCLUDE:

• Knowledge and experience with quality improvement methodology
• Ability to identify, collect and interpret data for quality improvement purposes
• Knowledge, skill, and ability to communicate in verbal and written formats, including the ability to conduct presentations and facilitate group meetings and discussions
• Proven ability and experience engaging and building meaningful connections with internal and external
• Ability to express ideas and convey information quickly and effectively in a verbal and written manner
• Ability to think creatively, analyze problems, and find innovative approaches to problem resolution
• Ability to handle multiple projects simultaneously
• Ability to work independently and work effectively in a team environment
• Ability to maintain confidential information
• Must be detail oriented and self-directed, able to maintain confidentiality of information, work well with individuals at all levels, and flexible with work assignments
• Computer literate with keyboarding skills and intermediate to advance level knowledge of Microsoft Office (including Word, PowerPoint, Excel, Outlook, Teams), Internet, and virtual meeting platforms such as Zoom
• Ability to travel as required by driving and/or going on airplane to home office, customer locations, or other required location to provide technical assistance, meetings etc.

In this role, the ideal candidate will:

• Engage providers to improve health care quality at the local level in 15- or 30-day sprints in response to emerging issues as directed by CMS.
• Engage providers in quality improvement tasks based upon CMS or government-issued referrals.
• Engage and collaborate with healthcare systems, community leaders, and other personnel as applicable
• Lead, guide, and provide customer account management for the use of the quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance through timely and effective measures.
• Work closely with clinical subject matter experts and provider setting quality advisors, as required, to enhance project activity
• Follow standard operating procedures (SOPs) for all quality improvement activities, maintaining compliance with established timelines and project milestones
• Practice and promote rapid cycle improvement techniques in daily work
• Assess, track, monitor and enter timely data entry (within 24 hours) within designated Alliant Customer Relationship Management (CRM) or CMS system(s) to document technical assistance encounters and update contacts.
• Conduct onsite technical assistance to support quality improvement initiatives, providing guidance, and hands-on support to ensure successful implementation and outcomes