FOI Administrator

at  Dorset HealthCare University NHS Foundation Trust

2 Full Time positions available; 1 Fixed Term (8 months) & 1 Permanent.
This could be a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.
Are you an enthusiastic Administrator with a basic understanding of the Freedom of Information Act (FOIA)? Our Medical Records and Information Governance team are looking for an FOI Administrator to join their dynamic team.
As part of their role, the Medical Records Team process Freedom of Information (FOI) Requests, received from the public. The role is a varied and challenging role, and one that is very rewarding due to supporting requesters in providing responses to FOI’s.
The FOI Administrator role is a full-time permanent or fixed term (8 months) post. This role will be based primarily at Sentinel House, Poole however being a driver is essential for the role due to needing to travel to other Trust sites, e.g., Dorset County Hospital, Dorchester.
As the FOI Administrator you will be able to ensure a confidential, efficient, and comprehensive administrative support members of the public, and other types of requesters.
Confidence in the use of Microsoft Office 365, including Outlook, Excel and Word is essential, as well as the ability to adapt to new IT technology.
The role involves working on a wide variety of administrative tasks which include, but are not limited to:
Answering incoming team telephone calls.
Monitoring the FOI Mailbox for requests, as well as the FOI online system.
Liaising with requesters, and responders within the Trust, to collate information in preparation for the FOI responses.
Logging FOI requests, received from the public, assigning to teams for response, monitoring progress, collating the information from responders, formatting response, and submitting to requester s
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post

Please refer the Job description for details