FON Operations Director

at  Catholic Charities Community Services

DESCRIPTION

Summary: The Program Director provides administrative and programmatic leadership for the Catholic Charities Feeding Our Neighbor’s Program (FON), a well-established Emergency Food Services program that has been meeting food insecurity needs of vulnerable New Yorkers for over 40 years. The Operations Manager will be at the forefront of food inventory and management, including management of the Program’s $5 million-dollar annual food budget, distribution and warehousing, inventory, food and quality control, as well as operations support to an extensive third-party emergency food pantry network across New York City, Westchester County and parts of the Lower Hudson Valley.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Directly supervise FON Management Team
• Oversee all programmatic areas of the program that includes the 38+ pantries and the Hub operations
• Develop protocols, procedures and strategies that will provide structure to staff, volunteers and for new program development.
• Oversee all warehousing/distribution, ordering, logistics, quality and inventory control and data collection matters for the FON program including approximately 40 food pantries and centralized food hub operations.
• Develop protocols, procedures and strategies to improve warehousing and distribution processes in an effort to streamline operations and minimize waste including forecasting replenishment and delivery needs.
• Manage program budget of approximately $5 million which is a combination of government contracts, foundation grants and private funds.
• Oversee quarterly expenditures, especially allocations of food spending by programs.
• Manage and assist with preparation of funding applications and/or reporting requirements for all funding opportunities for the program.
• Manage and analyze the coordination of data collection, contract deliverables, and annual metrics.
• Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based initiatives and develop training and workshops for staff and community leaders.
• Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food nutrition.
• In coordination with the Director or Operations, manage special projects and other assignments as directed.
• Adhere to all COS Division policies and procedures.

EDUCATION AND/OR EXPERIENCE REQUIRED:

• Bachelor’s Degree or equivalent experience in food related logistics purchasing, and planning, including at least three (3) years of experience in food specific inventory management At least five (5) years’ supervisory and management experience.
• Familiarity with state and local health requirements for safe food handling and operations
• Familiarity with and compassion towards poverty and hunger related public policy issues.
• Familiarity with poverty and hunger related public policy issues.

SKILLS, LICENSES, AND/OR COMPETENCIES REQUIRED:

• Knowledge of budget, government, and grants management.
• Capable of handling multiple, complex tasks including statistical analysis.
• Strong organizational and time management skills.
• Ability to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties.
• Excellent interpersonal, communication, verbal, written and public relations skills.
• Some knowledge of New York City resources and public benefits.
• Computer proficiency in MS Word, Excel, and PowerPoint.
• Bilingual (English/Spanish) a plus.
  Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Directly supervise FON Management Team
• Oversee all programmatic areas of the program that includes the 38+ pantries and the Hub operations
• Develop protocols, procedures and strategies that will provide structure to staff, volunteers and for new program development.
• Oversee all warehousing/distribution, ordering, logistics, quality and inventory control and data collection matters for the FON program including approximately 40 food pantries and centralized food hub operations.
• Develop protocols, procedures and strategies to improve warehousing and distribution processes in an effort to streamline operations and minimize waste including forecasting replenishment and delivery needs.
• Manage program budget of approximately $5 million which is a combination of government contracts, foundation grants and private funds.
• Oversee quarterly expenditures, especially allocations of food spending by programs.
• Manage and assist with preparation of funding applications and/or reporting requirements for all funding opportunities for the program.
• Manage and analyze the coordination of data collection, contract deliverables, and annual metrics.
• Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based initiatives and develop training and workshops for staff and community leaders.
• Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food nutrition.
• In coordination with the Director or Operations, manage special projects and other assignments as directed.
• Adhere to all COS Division policies and procedures

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• To conduct site visits and outreach approximately 50% of the time, use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather.
• Ability to work with the public and client population in underserved communities
• Ability to position boxes/items at different levels that weigh up to 30 lbs.
• Remain stationary at a workstation and use a computer at least 25% of the time.
• Potential to carry a laptop and/or cell phone to offsite work locations.
• Participate in special events, meetings, forums, etc. at least 25% of the time