Food and Beverage Duty Manager - Novotel Christchurch Airport

at  HIND Management

WHO WE ARE | KO WAI MATOU

Novotel Christchurch Airport employees are here to ensure our guests feel welcome. We have one passion. You – we care, we do the right thing, and we work together – you are expected to demonstrate these values in your day-to-day interaction with guests and employees. As an Accor franchise property, this role always delivers to the guest the product and service experience that is consistent with the Novotel brand and the Accor Heartist principles.

THE ROLE | TE MAHI

Food & Beverage Duty Manager is responsible for supervision and day to day operations of food and beverage team on shift in the hotel. To cover restaurant, bar, room service and mini bar and function operations whilst maintaining standards and enhancing guest experience. Attend to additional duties as requested by F&B Manager or Conference Manager such as stocktakes, ordering, training new team members and ensuring security within the department and safety and wellbeing of employees on shift.

RESPONSIBILITIES | NGĀ HAEPAPA

• Drive revenue to achieve and exceed budgeted revenue.
• Account for stock utilised in the operation and order all stock through company purchasing system as required.
• Prepare daily banking and cash flow reports.
• Supervise cash handling and banking procedures.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Continuously works to improve the efficiency of the restaurant by optimism productivity with the lowest possible cost. Studies and examines operations, administers cost reduction exercises throughout the hotel.
• Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility.
• Ensure that all colleagues understand and uphold the hotel’s code of responsible service of alcohol.
• Communicate effectively with subordinates and managers.
• To ensure that all guests are provided with superior customer service at all times.