Food and Beverage Supervisor

at  Bigwin Island Golf Club

ABOUT BIGWIN ISLAND GOLF CLUB

Situated on the richly historied and stunningly beautiful Bigwin Island on Lake of Bays, Muskoka, the Bigwin Island Golf Club possesses a special blend of elegance and mystique retained from its grand past mixed with a professional yet vibrant, authentic and family-friendly atmosphere. Make your way on beautiful winding roads to the private Bigwin ferry to whisk you off to the historic Clubhouse. Become an integral part of a tight-knit, supportive and collaborative F&B team that works together to get the job done. Get to know our community of private Owners/Members who care about their Club and take a genuine interest in supporting staff in their career goals. Enjoy the very best of working in one of Ontario’s most beautiful and exclusive locales, while building skills, connections and friendships to last a lifetime.

JOB SUMMARY

Bigwin Island Golf Club is seeking a F&B Supervisor with a positive attitude and attentive approach to complement its high-performing F&B team. As an integral member of the Front of House Management Team, the ideal candidate will have F&B experience with the ability to use their exceptional customer service and interpersonal skills to provide an outstanding Member/Guest experience and lead a team of F&B Servers.

QUALIFICATIONS

• Hospitality professional with a strong desire for career/skills development
• Previous serving/bartending/supervision experience at a golf course is an asset
• Work variable shifts throughout our golf season (availability from May-October is preferred)
• Capable to work within each of our Food and Beverage outlets (Marine Dining Room, Dockside Lounge and Event Room)
• Ability to multi-task
• Impeccable attention to detail and cleanliness
• Work collaboratively in a team setting
• The ability to remain pleasant and diplomatic under pressure
• Ability to operate golf cart
• Previous experience in the Private Club industry is considered an asset.
• Valid Canadian work permit required

• Meet and greet all guests in a welcoming, caring, and professional manner
• Comprehensive knowledge of food and beverage offerings
• Monitor food quality and presentation standards
• Operational functions of POS system
• Handle guests concerns, questions or comments with tact and prompt follow-up
• Monitor overall cleanliness of all dining outlets
• Ensure opening, closing and side duties are completed
• Assist with receiving incoming deliveries
• Assist in the preparation, set-up and maintenance of event areas
• Develop and provide ongoing mentorship to motivate the team to do their best
• Adhere to written standards of operations, policies, manuals, and employee handbooks
• Other duties as required