Food & Beverage Assistant (Evenings)

at  Great National South Court Hotel

We are on the lookout for an enthusiastic, upbeat, and bright individual to join our dynamic EVENING team as a food & beverage assistant at our award winning Off The Bone Gastropub, which is located at the Great National South Court Hotel.
Take the next step in your career with us and be a part of the magic that makes our Gastropub an unforgettable destination for both guests and employees.
The successful candidates will be reporting to the Food & Beverage Management team and will support them in the efficient running of the Off The Bone Gastropub ensuring the customers are offered the highest quality standards and value for money. With your enthusiastic, helpful, and friendly personality, you will also provide the highest standard of customer service and care to the customers and guests at all times, to the very best of your ability. Having an in-depth product knowledge specifically in relation to food service and service standards, you will equally have a good working knowledge of bar and cocktail menus.
We are proudly certified as a Great Place to Work since November 2022 and are certified as an Excellent Employer for 2023 as part of Failte Ireland’s Employer Excellence Programme and we offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.

• Provide exceptional service to our guests, ensuring their dining experience exceeds expectations in an efficient and personalised manner.
• Responsible for maintaining a comfortable atmosphere in the restaurant, by controlling and monitoring heating, lighting, and music / TVs
• Collaborate with the kitchen team to deliver outstanding food and beverage offerings.
• Maintain a clean and organized work area, adhering to health and safety regulations.
• Contribute to creating a welcoming and comfortable atmosphere for our guests.
• Greet the customer when they arrive and thank them for their custom when they leave.
• Ensure the OTB restaurant, is set up and ready to open as per the agreed & advertised times & maintained on an ongoing basis
• An in-depth knowledge of the food menu, including any specials of the day, how the dishes are cooked, and being able to recommend dishes.
• Be aware of all the allergens that may be contained in each of the dishes.
• Be confident in your ability to explain what is in each dish if requested.
• An in-depth knowledge of the range of drinks that are available which also includes wines.
• Throughout service, follow correct procedures as stipulated by the hotel in the service of food and beverages in the OTB Gastropub.
• Up-sell and maximise food & beverage sales revenue whenever and wherever possible.
• Issue receipts to all customers as required.
• Be aware of Food Hygiene Regulations and carry out any tasks or duties in conjunction with such regulations.
• Complete daily and weekly cleaning checklists ensuring high standards of hygiene are maintained at all times
• Attend any training and meetings that management may require you to attend.
• Observe all Health and Safety rules and ensure the safety of yourself, guests, and work colleagues.