Food Retail Manager

at  AVOCA

REQUIREMENTS

5-10 years’ experience in a high-end customer facing food and retail business
Highly organised with an ability to multi-task, prioritise and work to tight deadlines
Must be strategic, commercial minded with a clear vision and a passion for retail
Proven track record of seeking responsibility
Excellent customer service skills - the ability to go “above and beyond”
Be a creative and innovative thinker
Attention to detail
Great problem solving skills
Be a teamwork champion

SKILLS:

• Store Operations
• Customer Focus
• Food Retail”

RESPONSIBILITIES

Drive sales and profit conversion delivering on a P&L bottom line
Ensure customer service and standards are best in class
Ensure the front line and all members of your team are fully trained, motivated and efficient in their duties
Full responsibility for stock control including ordering, replenishment, storage, cycle counts and seasonality changes
Act as a brand guardian to ensure consistency across the breadth of our offering
Drive innovation, embrace change and support the team in the delivery of new concepts
Ensure visual merchandising and displays are in keeping with Avoca brand standards
Work with the Buying team to support the development of category growth plans
Work with Business Excellence team to optimise Stock, Labour, Margin Control, Sales Innovation and Cost Management
Work with our concession partners to deliver on the Avoca business requirements
Full compliance with health & safety and Food Safety requirements throughout our operations
Full HACCP compliance and health & safety adherence throughout all products lifecycle
Ensure accurate and timely Employee records are inputted on our TMS
Provide cover for the General Manager when required
Ad hoc duties as per business requirements