Food Service Host

at  UPMC

Do you have a passion for providing excellent customer service and ensuring guest satisfaction? Join our team as a Food Service Host and make a difference in our nursing unit!
This is full time position that will work 40 hours per week between the hours of 7:00 am and 5:45 pm. Rotating weekends and holidays required!

Why Join Us?

• Be part of a supportive and friendly team.
• Plenty of opportunities for growth and development including tuition assistance!
• Make a meaningful impact on our patients and the community we serve.

RESPONSIBILITIES:

• Meal Selections & Tray Passing: Assist with meal selections, stock pantries, and pass meal trays to patients.
• Guest Satisfaction: Utilize your customer service skills to ensure guests are happy with their food service experience.
• Timely Meal Delivery: Deliver and serve nutritious and attractive meals promptly.
• Food Safety: Practice proper food handling techniques and adhere to food safety procedures.

KEY DUTIES:

• Hand Hygiene & Infection Control: Consistently follow hand hygiene and infection control procedures when interacting with customers.
• Equipment Operation: Adhere to department procedures for operating all food service equipment.
• Communication: Effectively communicate customer complaints and concerns with other healthcare team members.
• Sanitation: Perform sanitation tasks for your assigned work area according to departmental and health department guidelines.
• Patient Identification: Serve patient meal trays using the designated department script, ensuring proper patient identification.
• Menu Distribution: Distribute and collect menus from patients, obtaining their selections according to departmental procedures.
• Customer Service: Display excellent customer service skills when responding to meal service requests, ensuring customer satisfaction.
• Meal Standards: Serve meals within established timeframes, maintaining standards for appearance, food quality, and temperature control.
  Join us and be part of a team dedicated to providing exceptional food service in a healthcare setting. Apply today!
  Work permit required if under 18 years old.