Food Service Liaison (Casual) York

at  UPMC

Join our team of Life Changers!
UPMC is hiring a Casual, Food Service Liaison to support the York Memorial Hospital.
Seeking a friendly and diligent team player to join our dynamic food service crew!

THE HOURS FOR THIS POSITION ARE VARIABLE, AND THE MANAGER WILL PROVIDE MORE DETAILS DURING THE INTERVIEW. THE EARLIEST START TIME IS 6:00 AM, AND THE LATEST END TIME IS 8:00 PM. AVAILABILITY TO WORK ON HOLIDAYS AND WEEKENDS IS ALSO REQUIRED FOR THIS ROLE.

A pleasant work environment, and friendly team are just a few of our perks. Apply today!

PURPOSE:

Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

RESPONSIBILITIES:

• Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
• Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
• Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
• Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
• Prepares tray tickets for food assembly according to workflow procedures in the operation.
• Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
• Maintains record-keeping and prepares reports as assigned.
  Work permit required if under 18 years old.