Food Service Supervisor

at  AW Restaurants

A&W in Esquimalt, BC, is seeking full-time, permanent, Food Service Supervisors, to start immediately.
Operating Name: Island Burgers Inc.
Position: Food Service Supervisor
No# of Positions: 4
Terms of Employment: 2 years permanent
Language Requirement(s): English
Wage: $19.50 per hour
Benefits Package (if applicable): Dental benefits, Group insurance benefits, Life insurance benefits, Vision care benefits
Hours (each week): 32 - 40
Location: 860 Esquimalt Road, Victoria BC, V9A 3M4
Education: Secondary school
Work Experience: Minimum 3 years experience in food preparation.

Main duties & Responsibilities:

• Ensures the well-being and safety of customers and staff.
• Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
• Opens/closes the restaurant, with access to the safe and/or float.
• In absence of senior management assigns workstations and manages breaks.
• In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
• Completes daily paperwork as required.
• Trains/coaches staff side-by-side as directed.
• In absence of senior management, the confronts poor performance of staff and praises exceptional performance.
• It is expected that you will be working hands-on alongside the restaurant team.

Financial

• Completes daily and weekly accounting administration as assigned by senior management
• Assists inventory control, ordering and cost control as assigned by senior management
• Applies cash and food cost management principles

Customers

• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
• In absence of senior management manages accidents or complaints, implementing service recovery program
• Ensures teams appearance is up to standard

Apply for this job if you:

• Have a passion for guest service and creating exceptional guest experiences;
• Enjoy working in a fast-paced environment
• Have excellent communication skills;
• Enjoy learning new things;
• Have a ready smile and a warm personality;
• Are available to work 32-40 hours/week.

Posted: September 20, 2024

• Ensures the well-being and safety of customers and staff.
• Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
• Opens/closes the restaurant, with access to the safe and/or float.
• In absence of senior management assigns workstations and manages breaks.
• In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
• Completes daily paperwork as required.
• Trains/coaches staff side-by-side as directed.
• In absence of senior management, the confronts poor performance of staff and praises exceptional performance.
• It is expected that you will be working hands-on alongside the restaurant team