Food Services Supervisor

at  University of Toronto

Date Posted: 02/04/2025
Req ID: 41557
Faculty/Division: VP - University Operations
Department: Food Services
Campus: St. George (Downtown Toronto)
Position Number: 00041771

ABOUT US:

The Food Services department serves the diverse downtown St George Campus, including faculty, staff, and approximately 80,000 full and part-time students. To support our community, the Food Services operation offers an ever-increasing variety of operations and services that have a significant impact on campus life. We ensure food operations reflect current and emerging trends, customer expectations and remain competitive in the marketplace.

ESSENTIAL QUALIFICATIONS:

• Completion of a two-year post-secondary diploma in Hospitality Management or an equivalent combination of education and experience.
• Minimum three (3) years of experience in the food service industry through employee and managerial positions
• Able to identify opportunities to better serve our guests
• Ability to resolve routine problems
• Must have experience operating food service point of sale technology
• Experience with detailed record keeping, ability to track employee hours, and keep inventory records
• Intermediate computer skills, including Microsoft Office (Word, Excel, Outlook) internet, email, and attendance management software e.g. Kronos, ADP
• Must be highly organized, adaptable and flexible to resolve routine problems and react to last minute business demands
• Must possess the ability to inspire and motivate a team
• Safe Food Handling certification preferred

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Determining appropriate allocation of food services staff based on sales volume
• Monitoring food quality and service delivery
• Providing detailed explanations on guidelines and expectations to staff
• Keeping a record of any incidents or events that happen during a shift
• Providing food handling training and ensuring compliance to government food safety regulations
• Processing point of sale (POS), debit and/or credit card transactions and tender reconciliations
• Directing the activities of a group all performing a similar function
• Checking to ensure equipment is in working order

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Assertive
• Multi-tasker
• Organized
• Problem solver
• Resourceful
  Closing Date: 02/18/2025, 11:59PM ET
  Employee Group: USW
  Appointment Type: Ancillary Operations
  Schedule: Full-Time; Variable shifts including mornings, evenings and weekends