Franchise Legal Supervisor

at  Pet Valu

Location: Markham, Ontario
Job Description:
Job Summary
This is an ideal position for someone with a passion for law and business. The Franchise Legal Supervisor is responsible for the administrative functions for the franchise legal team. This position prepares legal documents, drafts correspondence, manages databases systems, and coordinates completion of the annual franchise disclosure documents for multiple banners. The Franchise Legal Supervisor oversees the work of the franchise legal team, including supervising the day to day work of the Franchise Legal Administrator, and provides guidance to the franchise sales team members regarding the appropriate level of documentation of franchise sales and other transactions.
This role is key to coordinating various deliverables of internal and external contacts to complete franchise transactions.
As the Franchise Legal Supervisor, you’ll bring excellent legal administration experience and a franchise-oriented, professional approach supported by excellent communication and multi-tasking skills.

Essential Duties and Responsibilities

• Enhancing departmental processes where possible to facilitate efficient workflow and to adjust to new requirements
• Collaborates across different departments, including in-house counsel, finance, store operations and acts as a subject matter expert for all franchise sales transactions and legal matters. Works closely with Franchise Store Operations to provide advice and guidance regarding interpretation of the franchise agreement and to appropriately document escalated performance issues.
• Interacts with external teams, including banks, lawyers, accountants as required, to provide input to meet specific project deliverables, e.g. updates to systems for franchisee data tracking
• Works with internal and external counsel as required to appropriately plan and document franchise buy backs or other transactions.
• Delegates project tasks and trains team members on expectations; monitor progress to completion.
• Plan small team projects’ performance and workload; continuously monitors and provides regular progress updates to management against goals achievement.
• Assists Director in developing annual plans and budgets; oversees team to ensure that work continues according to planned schedule and budget.
• Manages the annual franchise disclosure document process, including obtaining and incorporating input from all functional leads/ELT members and external partners to ensure language appropriately reflects business changes, legislative timelines are met and the company complies with franchise laws.
• Regularly scans market for franchise law changes, develops recommendations and process of documentation changes to address risks or new requirements.
• Supervises the Franchise Legal Assistant, providing relevant training and development opportunities; encourages individual growth and cross functional development of franchising expertise
• Supports annual goal-setting and performance review process.
• Recruiting new team members as required.
• Respond to any inquiries from both internal teams and external stakeholders regarding franchising law and departmental work.
• Represent the team in company-wide meetings and workshops.

Skills, Experience, Education, Certifications

• Legal/business degree, or equivalent experience
• Strong knowledge of franchising law is required
• Minimum 3 years coordinating the production of franchise agreements, disclosure documents and other franchise related documents

Competencies

• Exceptional written and oral communication skills
• Extremely organized and diligent with follow-up and detail
• Ability to maintain multiple databases
• Ability to take initiative, prioritize and multitask
• Flexible, team player that is service oriented and shows a willingness to help internal team members, as well as external partners
• Capacity to lead and motivate others
• Exceptional problem-solving and critical thinking skills
• Ability to see and develop potential

• Enhancing departmental processes where possible to facilitate efficient workflow and to adjust to new requirements
• Collaborates across different departments, including in-house counsel, finance, store operations and acts as a subject matter expert for all franchise sales transactions and legal matters. Works closely with Franchise Store Operations to provide advice and guidance regarding interpretation of the franchise agreement and to appropriately document escalated performance issues.
• Interacts with external teams, including banks, lawyers, accountants as required, to provide input to meet specific project deliverables, e.g. updates to systems for franchisee data tracking
• Works with internal and external counsel as required to appropriately plan and document franchise buy backs or other transactions.
• Delegates project tasks and trains team members on expectations; monitor progress to completion.
• Plan small team projects’ performance and workload; continuously monitors and provides regular progress updates to management against goals achievement.
• Assists Director in developing annual plans and budgets; oversees team to ensure that work continues according to planned schedule and budget.
• Manages the annual franchise disclosure document process, including obtaining and incorporating input from all functional leads/ELT members and external partners to ensure language appropriately reflects business changes, legislative timelines are met and the company complies with franchise laws.
• Regularly scans market for franchise law changes, develops recommendations and process of documentation changes to address risks or new requirements.
• Supervises the Franchise Legal Assistant, providing relevant training and development opportunities; encourages individual growth and cross functional development of franchising expertise
• Supports annual goal-setting and performance review process.
• Recruiting new team members as required.
• Respond to any inquiries from both internal teams and external stakeholders regarding franchising law and departmental work.
• Represent the team in company-wide meetings and workshops