Fraud Detection Analyst

at  Trustpilot

OUR VISION IS TO BE THE UNIVERSAL SYMBOL OF TRUST, BRINGING CONSUMERS AND BUSINESSES TOGETHER THROUGH REVIEWS. WE ARE WELL ON OUR WAY — BUT THERE’S STILL AN EXCITING JOURNEY AHEAD. JOIN US AT THE HEART OF TRUST.

Are you enthusiastic about battling fake content? Are you ready to use your comprehensive analytical background to make a huge difference in addressing the problem of fake reviews? Then we’re looking for you! Join our international Fraud & Investigations team as our new Fraud Detection Analyst, enabling us to enhance online trust and protect consumers and businesses worldwide.
As our Fraud Detection Analyst, you will be responsible for data analysis & rule writing to prevent, detect, and combat fraudulent behavior on our platform. Our team is in search of an enthusiastic person ready to delve into a diverse set of complex and occasionally uncertain matters in the field of online trust, using data interpretation to provide insights.

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust

• Identify fraud trends and curate a deep understanding of fraudulent behavior on our platform via expert use of SQL, Google BigQuery, and Google Looker.
• Formulate rules off the back of your analysis to mitigate fraudulent behavior across our platform.
• Carry out ad-hoc investigations of escalated cases related to potential misuse of our platform and assist with media, legal, and customer cases.
• Partner with our data science experts to propel our technological and procedural approaches to the forefront of identifying fraudulent activity.
• Work closely with our engineering teams to enhance internal tools and databases that enable us to combat fraud and scale effectively.
• Act as the go-to person for other departments within Trustpilot to provide analysis of customer and reviewer behavior on the platform.
• Presenting and communicating the results of analyses and investigations to a variety of stakeholders across the department and wider company.
• Work closely with and report to our Lead Fraud & Investigation Analyst.