Fraud & Disputes Manager (Cards)

at  Lendable

ABOUT LENDABLE

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

We’re building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 400 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

YOUR EXPERIENCE

• In-depth knowledge of credit card fraud typologies, disputes, and chargebacks.
• Familiarity with industry-standard approaches to credit card fraud and disputes.
• Proven experience leading teams, preferably within a fraud or dispute context.
• Experience in implementing new fraud or disputes processes.

Please refer the Job description for details