Fraud Investigation and Prevention Analyst, Specialist

at  Vanguard Group

Fraud Investigation and Prevention Analyst, Specialist
More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners.
Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation

QUALIFICATIONS & EXPERIENCE

• Undergraduate degree in business or related discipline or an equivalent combination of training and experience.
• Recent financial services and/or internal control experience in a Fraud Analyst role or equivalent training and experience, along with knowledge and understanding of the fraud and security risks in asset management and/or superannuation business.
• Certified Fraud Examiner (CFE) certification or equivalent, or ability to obtain certification within 12 months of employment.
• Solid technology skills-understanding and experience with tools and systems used in fraud monitoring and detection. Knowledge and experience with data analysis and manipulation systems such as Hadoop and Python highly regarded.
• Excellent client service skills, balancing empathy with objectivity.
• Strong desire to learn and/or background in the fraud specialization of prevention and detection.
• Perspective, flexibility and judgment to evaluate issues/problems, and making sound decisions.
• Excellent problem solving and analytical thinking skills-enjoys investigating. Sense of urgency-balanced with ensuring the facts are correct.
• Solid verbal and written communication skills.
• Solid negotiation and influencing skills.
• Solid presentation skills.
• Ability to work in a time sensitive environment.
• Strong organizational skills.

• Carry out specialist anti-fraud monitoring, investigation and response functions as part of daily fraud risk event driven escalations. Review and interpret high risk transactions, including scrutiny and interpretation of multiple sources of system data, external fraud watch lists and other open source and proprietary information services.
• Identify, investigate and escalate fraud risk issues identified through analysis to prevent and or reduce potential for fraudulent transactions. Document the case chronology, from beginning to end, including housing the documentation in a centralized location.
• Contribute to the creation and implementation of systems and processes to prevent, detect and respond to fraud based on fraud intelligence and event analysis. Research and recommend fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes.
• Undertake proactive monitoring and analysis and provide support in the assessment and dissemination of fraud threat intelligence, with an objective of preventing and detecting fraud threats before they impact business operations. Contribute to Vanguard’s intelligence-led fraud prevention and detection activities.
• Work closely with the Business Units as a specialist consultant to recommend and implement fraud prevention and detection measures and controls for Business-As-Usual and Project activities.
• Contribute to the operation of Fraud assurance programs, including contributing to local fraud risk assessments and reporting, maintaining local fraud control procedures, and supporting the delivery of local fraud education, awareness and training programs.
• Participates in special projects and performs other duties as assigned.