Fraud Investigations Intake & Triage Analyst

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Investigations Intake and Triage Team conducts the review of all system-generated alerts created from the centralized monitoring programs within EFCC and manually created alerts from internal and external referral sources. The Fraud Analyst will be responsible for reviewing risk-based alerts which have triggered based on the Bank’s internal monitoring scenarios and branch referrals. Customer transactional activity will be analyzed to identify potentially unusual financial and/or fraudulent activity, to include fraud, terrorist financing, structuring, any other financial risk.The Fraud Analyst determines if activity is reasonable for the customer or warrants further investigation. A narrative is then prepared by the Analyst to document and justify their decision in compliance with established regulatory guidelines and time frames.

BASIC QUALIFICATIONS

• Bachelor’s degree, or equivalent work experience
• Typically 1+ years of applicable experience

PREFERRED SKILLS/EXPERIENCE

• Proficiency with Microsoft Office, particularly Excel & pivot tables
• Experience in a high production environment
• Effective presentation, interpersonal, written and verbal communication skills
• Knowledge/background in Fraud investigations
• Experience analyzing transaction data
• Decision making
• High attention to detail (e.g., dates, dollar amounts, names, etc.)
• Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Intermediate understanding of the business line’s operations, products/services, systems, and associated risks/controls
• Basic knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation and project management skills
• Proficient computer navigation skills using a variety of software packages

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la