Fraud Investigator

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

U.S. Bank is seeking a highly motivated and detail-oriented individual to join our Fraud Investigations team. The primary responsibility of this role is to investigate allegations of potential fraud and, when applicable, prepare and file Suspicious Activity Reports (SARs). The role operates in a fast-paced, production-based environment where quality and accuracy are paramount.

BASIC QUALIFICATIONS:

• Bachelor’s degree, or equivalent work experience
• Typically more than two years of applicable experience

PREFERRED SKILLS/EXPERIENCE:

• Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Intermediate understanding of the business line’s operations, products/services, systems, and associated risks/controls
• Basic knowledge of Risk/Compliance/Audit competencies
• Strong analytical, process facilitation and project management skills
• Effective presentation, interpersonal, written and verbal communication skills
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations

KEY RESPONSIBILITIES INCLUDE:

• Conduct thorough investigations of potential fraud cases, including gathering evidence, analyzing transactional activity, interviewing relevant parties, and documenting findings
• Collaborate with peers, internal departments, and law enforcement as necessary to investigate and resolve fraud cases
• Analyze transactions and other data sources efficiently to identify potentially fraudulent activities while maintaining high standards of quality
• Prepare and file Suspicious Activity Reports (SARs) in accordance with internal policies and procedures and the Bank Secrecy Act (BSA) and other regulatory requirements
• Become proficient in multiple different bank systems and Microsoft applications and research open-source intelligence to gather data and information to assist in fraud investigations
• Write clear and concise narratives to describe the summary of the fraud investigations so that an outside reader can understand the investigation findings
• Ensure SARs are complete and accurate and reported timely
• Maintain a comprehensive understanding of SAR filing guidelines, regulatory expectations, and stay updated on changes in fraud trends

THE ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la