Fraud Manager - Fintech/Financial Services (Vancouver)

at  GeoComply

ABOUT GEOCOMPLY

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

COMMITMENT TO DIVERSITY AND EQUITY.

If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

DIVERSITY, EQUITY, AND INCLUSION ARE AT THE CORE OF WHO WE ARE

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

LEARNING IS AT THE HEART OF OUR EMPLOYEE EXPERIENCE

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

THE ROLE

As a Fraud Manager, FinTech/Financial Services, at GeoComply, you will safeguard our fintech and financial services clients from emerging fraud schemes and threats. You’ll decode emerging schemes, craft innovative tactics, and brief executive leadership on the latest threats. Your expertise will shape strategies that drive client retention and fuel our commercial growth. Your data-driven insights will not only protect our clients but also ignite product innovation, making you a key player in our company’s success.

KEY RESPONSIBILITIES

• Identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business stakeholders.
• Share these trends with Executive leadership at our customer and within our company to help drive client retention and commercial fraud & compliance strategy.
• Stay current on these trends outside our client’s day-to-day business (own an Industry pulse).
• Be involved in Proof of Concepts (POCs) for potential customers, working closely with them and the Revenue and Growth team to demonstrate how our fraud solutions meet their specific needs.
• Act as a vital link between customers and our product development teams, providing valuable feedback for product improvement and innovation to further propel our growth ambitions into new verticals.
• Collaborate with internal teams (such as Product Management, Compliance, Government Relations, Business Development, Legal and others) to develop and implement enhanced investigative reporting formats and mechanisms.
• Equip our growth customers with the appropriate anti-fraud tools and develop and deliver effective training and support.

Our compensation reflects the cost of labor across several Global markets. The salary for this position ranges from $88,000/year up to $121,000/year. Pay is based on several factors evaluated throughout the interview, including market location, job-related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success. In addition to our competitive salary package, we also offer the following personal and professional development benefits:

• Performance-based bonus
• Equity plans
• Paid vacation and sick days
• Extended health benefits
• Generous Learning & Development Allowance
• Sports and Physical Wellness budget (30% of L&D Allowance)
• Charitable and DEI initiatives
• Team-building event