Freelance IT/ Event Technician

at  One World Rental

ABOUT US:

One World IT Rental (OWR) is an esteemed international brand with operations spanning nine locations across seven countries. Our mission is to establish ourselves as the premier short-term IT rental company worldwide, catering to both business and social events. Specialising in providing cutting-edge technology solutions for corporate events, we boast a prestigious client portfolio that includes leading financial institutions, Apple, UN, NATO, Glastonbury, NHS, Disney, and Formula 1.

OPPORTUNITY OVERVIEW:

OWR is currently seeking experienced IT Technicians to join our team as contractors, event professionals, or freelancers. As an Onsite IT Technician, you will play a pivotal role in setting up and managing IT systems for world-class events, both locally and internationally. This role offers exposure to various facets of our business, including field services and on-site event technology installations and support.

Tasks

• Set up and configure IT systems and networks on-site to support temporary event requirements, ensuring smooth operation throughout the event duration.
• Deploy and manage IT systems within your designated region, including setting up end-user devices such as desktops, laptops, servers, and mobile devices, as well as configuring network equipment and audio-visual hardware.
• Perform routine maintenance tasks to ensure the optimal condition of both software and hardware components, including VR headsets, routers, printers, and other peripherals, to guarantee uninterrupted service during events.
• Proactively engage with clients to understand their evolving needs and ensure that project requirements are met satisfactorily.
• Provide responsive telephone support to users, offering technical assistance and troubleshooting guidance as required to resolve issues promptly.
• Monitor the progress of ongoing projects, promptly addressing any technical challenges or concerns that may arise to maintain project timelines and quality standards.
• Participate in various event assignments, providing on-site event technology support and engaging in face-to-face interactions with clients to represent the company professionally and ensure client satisfaction.
• Be prepared for domestic and international travel as needed to support event technology requirements, demonstrating flexibility and adaptability in accommodating varying event locations.

Requirements

• Demonstrated experience in IT support roles, preferably as an assistant or technician, is preferred.
• Right to work in Germany.
• Possession of a valid European driving license is beneficial, but not mandatory.
• Bilingual/multilingual skills are highly valued. German, Spanish, or French speakers would be preferred.
• Must be willing to work flexible hours, including weekends and holidays, to accommodate event schedules.
• A genuine passion for technology and a strong desire to learn and adapt to new technologies.
• Excellent verbal communication skills and solid organisational abilities are critical for effectively liaising with clients and team members.
• An IT background is advantageous.
• Ability to maintain composure under pressure and effectively solve problems in dynamic event environments.

Benefits

• Set up and configure IT systems and networks on-site to support temporary event requirements, ensuring smooth operation throughout the event duration.
• Deploy and manage IT systems within your designated region, including setting up end-user devices such as desktops, laptops, servers, and mobile devices, as well as configuring network equipment and audio-visual hardware.
• Perform routine maintenance tasks to ensure the optimal condition of both software and hardware components, including VR headsets, routers, printers, and other peripherals, to guarantee uninterrupted service during events.
• Proactively engage with clients to understand their evolving needs and ensure that project requirements are met satisfactorily.
• Provide responsive telephone support to users, offering technical assistance and troubleshooting guidance as required to resolve issues promptly.
• Monitor the progress of ongoing projects, promptly addressing any technical challenges or concerns that may arise to maintain project timelines and quality standards.
• Participate in various event assignments, providing on-site event technology support and engaging in face-to-face interactions with clients to represent the company professionally and ensure client satisfaction.
• Be prepared for domestic and international travel as needed to support event technology requirements, demonstrating flexibility and adaptability in accommodating varying event locations