Freelance Remote Customer Support Specialist for Email Management (Remote J

at  smartkndigen OHG

Home Office, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jan, 2025Not Specified30 Oct, 2024N/AInternetNoNo
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Description:

We are looking for a Freelance Customer Support Specialist to handle administrative tasks and provide phone support.

Tasks

  • Respond to customer emails via our ticketing system
  • Maintain and follow up with existing clients
  • Provide phone support
  • Update and manage customer records

Requirements

  • Basic PC skills
  • Fully equipped home office (desk, chair, internet, laptop or PC, headset with noise-canceling)
  • Motivated and proactive attitude
  • Reliable high-speed internet connection

Benefits

  • Competitive monthly salary
  • 100% remote work
  • Up to 45 hours, 5-6 days per week
  • Regular coaching in various areas

If you enjoy working in a young, dynamic team, Smartkündigen is the right place for you

Responsibilities:

  • Respond to customer emails via our ticketing system
  • Maintain and follow up with existing clients
  • Provide phone support
  • Update and manage customer record


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

HR / Administration / IR

Other

Graduate

Proficient

1

Home Office, Germany