Freight Forwarder

at  BBE Expediting Ltd

THE OPPORTUNITY

BBE is actively seeking an experienced Freight Forwarder to join our team in Edmonton. This role works directly with our customers and carrier network to ensure goods are transported in a safe and efficient way. Our goal is to meet or exceed our client’s expectations.
As a Freight Forwarder you work to ensure BBE’s core values are evident in all that you do, and you think like an expediter. You have the tenacity to jump in a get the job done all while providing exceptional customer service. As partners and stakeholders affectionately reflect on BBE, a common saying is “ You need to be firing on all cylinders at BBE.”

QUALIFICATIONS

• Logistics/Supply Chain education preferred.
• Previous work experience in Logistics/Supply Chain.
• Experience with learning different systems, understanding technology.
• Strong communication and interpersonal skills.
• Exceptional customer service skill.
• MS Office Suite proficiency.
• CIFFA training is an asset
• Knowledge or background in supply chain through Nunavut, Northwest Territories and Yukon an asset.

YOUR CHARACTERISTICS

• You are a master at follow through.
• You get things done!
• Excellent cross functional communication.
• Takes initiatvie, highly motivated and results driven.
• You have an adaptable mindset and are excited to learn new things.
• You are an expediter at heart – you understand clients needs and are not afraid to dive in.
  Accommodations for job applicants with disabilities are available upon request. BBE Expediting is committed to having our team reflect the communities we serve and actively welcome applicants from diverse and equity-seeking backgrounds. Thank you for your interest, but only those persons chosen for interviews will be contacted. No phone calls please.
  BBE’ Edmonton, located at the Edmonton International Airport, where we are proud to be located on Treaty Six Territory. Treaty Six Territory is the Metis Homeland and Metis Nation of Alberta Region Four. It is also the gathering place and traveling route of the Cree, Saulteaux, Blackfoot, Metis, Dene, and Nakota Sioux. BBE is proudly committed to commercial partnerships with local and Indigenous businesses which supports access to local enterprise in regions where we are operate and to see the economic and social benefits that flow from these efforts.

RESPONSIBILITIES

• Managing file administration for all freight forwarding jobs as directed by supervisor; including but not limited to file opening, quoting, invoicing, file management and job close out/ push to accounting.
• Plan, organize, and oversee operational logistics of the organization, establish work schedules and procedures for all vendors, resolve work-related issues, prepare, and submit progress and other reports and coordinate activities with all supply chain vendors and agents.
• Develop and maintain client, vendor, and agent relationships.
• Maintain the highest level of customer service at all times, including customer retention, satisfaction, and profitability.
• Review, question, and follow operational processes in line with the Company’s operations.
• Provide proactive insights based on customer operational data that will assist the client and business success.
• Contribute to team efforts by accomplishing related results as needed.
• Other duties may arise from time to time.

CORPORATE COMPLIANCE DUTIES

• Actively participate in QHSETR programs and systems, including ISO 27001
• Contribute to and foster clear and direct communications, education, and enhancement of customer service with operations teams and clients.
• Contribute to BBE’s continuous improvement and organizational efficiency goals.