French Connection, Sales Associate, Part Time

at  Brown Thomas Arnotts

GET TO KNOW US

We were founded in 1972 and set out with the aim to create design-led, fashionable clothing. Today, we design contemporary clothing, accessories and homeware – everything you need in one destination. Signature dresses, responsible denim and relaxed staples are what we do best, so expect compliments. We offer eco-conscious pieces and accessible, quality products that stand the test of time, giving you confidence to look and feel your best every day.
In more recent years we have also expanded our portfolio into new exciting areas including men’s and women’s toiletries, sunglasses and opticals, watches, footwear and a growing range of furniture and home accessories.

KNOW WHAT WE’RE LOOKING FOR

The successful applicant will have comparable experience gained within a fast paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

KNOW WHAT IS IN IT FOR YOU

• Company pension
• Employee discount

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

KNOW THE ROLE

An exciting opportunity has arisen at French Connection are we are looking for a Concession Associate in Limerick Brown Thomas, this is a 16 hours contract. Could that be you?

PURPOSE OF THE ROLE:

• Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
• Maintain maximum stock availability through effective use of replenishment

• Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

  Key areas of responsibility will be:

• Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and

• Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
• Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
• Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
• Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management