French speaking Customer Care Representative

at  Baker Hughes

WORKING FOR YOU

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary working office policy
• Wellbeing activities by volunteer teams
• Supplementary private medical care option
• Safety net of life insurance
• Additional flexible benefit framework

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law

As a Customer Service Representative, you will be responsible for:

• Managing allocated key accounts and regions, and back up other regions
• Interfacing with Supply Chain & Engineering to coordinate shipments of material to meet customers’ requirements
• Co-ordinating service/goods Inwards to coordinate the return of material for repair and or restock
• Entering effectively customer’s data, agreements, return authorizations, training registrations, sales orders and invoices using departmental service goals and objectives.
• Entering and maintaining Customer Master Data plus execution of relevant security check

To be successful in this role you will:

• Have a Graduated commercial apprenticeship
• Have experience in direct talk-to customer
• Be a good team player and be fluent in English and French.
• Have good knowledge of MS Office applications and preferably in SAP
• Have ideally basic technical knowledg