French Speaking Senior Customer Service Representative – Work Order Processing

at  Thermo Fisher Scientific

Budapest, Közép-Magyarország, Hungary -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Dec, 2024Not Specified19 Sep, 20242 year(s) or aboveData Processing,Excel,Customer Service,Interpersonal Skills,Sap,Diplomacy,OutlookNoNo
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Description:

POSITION OVERVIEW:

The Senior customer service representative is part of a multi-cultural team and enjoys working in an international setting, whereby a wide range of administrative duties must be fulfilled.
The team provides internal support to Thermo Fisher partners and the field engineering team and delivers professional service and excellence in a fast-paced and diverse back-office environment.

REQUIRED EDUCATION/EXPERIENCE:

  • 0-2+ years’ experience preferably in customer service or in data processing (or equivalent) environment.
  • Fluency of the English and French Language knowledge in both written and verbal form.
  • Vocational Training or Bachelor’s is preferred but not essential.
  • Display attention to detail and accuracy in the workplace.
  • Demonstrate judgement, tact and diplomacy in dealing with internal and external customers.
  • Proven Microsoft Office user (Outlook, Excel).
  • Experience with SAP or other ERP preferred but not essential.
  • Must have the ability to prioritize and solve problems and to multi-task under deadlines.
  • Take responsibility and act as an owner.
  • Customer oriented approach and Excellent interpersonal skills are needed.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Graduate

Proficient

1

Budapest, Hungary