Fresh Graduate IT Infrastructure Engineer

at  Micron

OUR VISION IS TO TRANSFORM HOW THE WORLD USES INFORMATION TO ENRICH LIFE FOR ALL.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
JR59299 Fresh Graduate IT Infrastructure Engineer (Evergreen)
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The Computer Services System Engineer supports Computing Infrastructure (Windows) support to Manufacturing sites. This role supports and maintains the data centers in the Singapore manufacturing sites with a scope of asset management and capacity planning, vendor management for mounting works, asset impairments and degauss works. Apart from the L3 level hardware and OS support for MFG systems, this role also supports the Private cloud environment running on Hyper Converge Infrastructure. This role will require high proficiency in the hardware platforms for server and storage and domain knowledge to be able to troubleshoot and resolve escalated issues from the L2 support team. The Computer Services L3 will be expected collaborate closely with the site customers, site application teams and other Infra L3 teams in the resolution of issues and the fulfillment of service requests due to the higher complexity and the need to constantly communicate on technical details and implementation. This role will also be responsible to perform changes in critical computing and storage infrastructure supporting Micron’s manufacturing and engineering.
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REQUIREMENTS

• Masters / Bachelors Degree with good honors in any Computer Science/Engineering field or an equivalent degree.
• Strong analytical and problem-solving skills
• Passion to address business problems with application of technology
• Good communication and interpersonal skills with a problem-solving demeanor
• Academic know-how or internship experiences in the Infrastructure domain of IT with Knowledge of management of Windows , RHEL Linux OS
• Configuration of SAN/NAS environment
• Programming and scripting languages such as Java, PowerShell and Python, Splunk, Tableau or any analytics tools
• Desire to learn hardware and virtualization technologies like Cisco UCS, HPE ProLiant, Dell servers, Nutanix, VMware, Citrix , Dell-EMC, NetApp, Pure Storage
• Familiar with scripting languages will be added advantage
• Certifications from Microsoft, RHEL, VMWare, Cisco, DELL-EMC, NETAPP will have an added advantage
  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Define, design and implement core computing & storage system hardware and operating system solutions
• Data Center Management for highly-secure, highly-available, operations-centric datacenter environments in Singapore sites with exposure to asset management and capacity planning, vendor management with mounting works, asset impairments and degauss works
• Provide L3 operational support with oncall support, including outside of office hours, and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Ensure important metrics, such as breach case target, MTTR and critical issue target is met.
• Work alongside with our team of forward-thinking Engineers in our datacenter environments and interact with other technology teams, to build and maintain the Infrastructure for highly critical applications in those datacenter environments
• Perform changes in critical computing and storage infrastructure supporting Micron’s manufacturing and engineering
• Ensure security, availability, performance, interoperability and reliability of Micron’s core computing and storage resources with continuous improvement projects to ensure
• Collaborate with site customers and Engineering subject areas to develop Reference Architectures and technology standards based on Infrastructure Building Block
• Participate in Disaster Recovery planning and testing to ensure high class Infrastructure excess
• Lead hardware and software refresh projects with strong collaboration with other technical teams and customers at the site
• Able to drive Engineering efforts in automation and monitoring for computing systems
• Direct the development and maintenance of technical documentation and align with server and storage administration standard processes
• Participate in global IT troubleshooting events, global IT Project planning process and in rotational 24/7 Oncall for any local or global IT emergencies.
• Provide L3 support including on weekends and holidays.
• Review Level 2 case management process continually improve operations by reducing the cases, minimizing escalations and evolve the computing environment to meet future demands.