(Fresh Graduate) SO, Account Maintenance Officer

at  United Overseas Bank Malaysia Bhd

ABOUT UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

JOB REQUIREMENTS

• A recognized Degree in any business related studies
• Fresh graduates and those with less than 2 years working experience are encouraged to apply
• Possess good analytical and communication skills
• A good team player with strong interpersonal skill

• MAIN JOB FUNCTIONSAssumes responsibilities of daily functions and ensure smooth operations in Account Maintenance Group with end-day reconciliation to ensure all requests are being attended timely.Familiarize and ensuring compliance with Bank’s disciplinary framework and policies including employees’ code of conduct, standard operating procedures and regulations.Maintaining operational documentation and proper filing for audit trail/future retrieval.
• Responsible for Customer InFormation (CIF) creation for Offsite Account Opening, CIF customer data and account data maintenance including Service Request fulfilment, tracking and closure.
• Review exceptional maintenance reports including unsuccessful normalisation request, NRA report and etc and escalate to party concern where necessary.
• Maintenance of AML-KYC data in Detica system.
• Perform maintenance of Foreign Account Tax Compliance Act (FATCA) / Common Reporting Standard (CRS) Information & Document Tracking based on duly authorised request form.
• Perform maintenance for all the above mentioned tasks and Non-Monetary Transactions such as Cheque Book Request, Staff ID Tagging, Hold Code placement/upliftment, Statement Mailing Mode/Central Subscription Mode and etc. in accordance with COC-AMG Standard Operating Procedure.
• Assist Team Leader in User Acceptance Testing (UAT) for system enhancement/implementation.
• Participate and assist in the department’s Disaster Recovery and Biz Continuity Annual Testing.
• Perform / Assist any other ad-hoc assignment or task as assigned by Unit / Department Head from time to time.