Front and Back Office Supervisor - Incredible Connection Ilanga Mall

at  Pepkor Lifestyle

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail
Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

QUALIFICATIONS:

Grade 12 Matric qualification
Minimum of three years of proven experience in Retail Management.
Professional Expertise:
Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
We are seeking a candidate who possesses the following qualities:
Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
Strong Administrative Skills.
Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.
Effective and Exceptional Customer Service.
Talent Management: Identify, develop, and empower top performers to achieve their full potential.
Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.
What will you be doing?
Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
Optimise Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Please refer the Job description for details